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Frequently Asked Questions
How long until I receive my order in the mail?
We offer different shipping rates so you can expect to receive your order within:
US Shipping
- USPS Ground (3-5 Days)
- Priority Mail (1-3 Days)
International Shipping
- UPS Ground (5-15 Days)
How do I access my account?
You can access your account orders, wish list and more 2 ways.
1- Click "Log In" at the top of the page next to the cart icon.
2- If you're already logged in? Click the "Hi (Your Name)" next to the cart icon.
What is the meaning behind your brand?
Elysian Supply Co. was founded to encourage and remind everyone to "Live Life to the Fullest" no matter what it is you're doing? Enjoy the good times and chase the things that truly make you happy!
Learn more on our "About" page.
Do you offer discounts?
We love to give back to our customers. We always have some type of discount for anyone to use at any time! You can also earn rewards with our rewards program.
For now start off with: FAQ5 for 5% off right now!!
What is the members page?
The members page is basically our own social media on our website.
You can follow other members, be rewarded with badges and send messages to other members and make friends.
Do you guys offer free shipping?
WE MOST CERTAINLY DO!
Free shipping when you spend over $95.
Can I pick up my order in-store?
Unfortunately no.
We currently do not have a storefront so all orders are shipped from our HQ in northeastern Utah.
How long does it take for my order to be sent out?
Orders are sent to the carrier facility Tuesdays & Thursdays.
How do I earn rewards with the rewards program?
You can earn rewards by purchasing items and signing up for our newsletter.
Learn more on the "Rewards Program" page.
How do I sign up for the rewards program?
You can sign up by clicking the "Rewards" tab on the menu or clicking Here?
Still Have Questions?..
Contact our customer support team and we'll reach out asap!